Privacy Policy

At Autobahn Toll Solutions GmbH, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform. This Privacy Policy outlines how we collect, use, process, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our site, including when you register for services, request customer support, or use our electronic toll system and related software. This information may include your name, contact details, vehicle information, payment data, and other relevant identifiers necessary for toll collection and traffic data analytics.

Additionally, our systems may automatically collect technical data such as your IP address, browser type, device information, and usage statistics to improve the functionality and security of our services.

Use of Your Information
Your personal data is processed solely for the purposes of providing and managing our toll system services, conducting traffic data analytics, offering infrastructure consulting, handling customer support requests, and fulfilling legal and regulatory obligations. We do not use your information for unrelated purposes without your explicit consent.

Data Sharing and Disclosure
We may share your data with trusted third-party service providers who assist us in operating our platform, processing payments, analyzing traffic information, or delivering customer support. Such providers are contractually obligated to protect your data and use it only for agreed purposes.

Your data may also be disclosed if required by law, regulation, or legal process, or in response to lawful requests by public authorities.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal requirements, resolve disputes, enforce agreements, and maintain the security and integrity of our services.

Your Rights
Under the GDPR and related data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate or incomplete data
- Object to or restrict processing where applicable
- Request data portability to another service provider
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority if you believe your rights have been infringed

To exercise these rights, you can contact us by sending a written request to the physical address provided below.

Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. Our employees and partners who process your data are committed to confidentiality and adhere to strict security protocols.

International Transfers
Where data transfers outside the European Economic Area occur, we ensure that adequate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Cookies and Tracking Technologies
Our platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and support the delivery of services. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect site functionality.

Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal data, please notify us so we can take appropriate action.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated through our online platform.

Contact Information
If you have any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact our Data Protection Officer at:

Autobahn Toll Solutions GmbH
22 Kaiserstraße, 3rd Floor
80333 Munich, Bavaria
Germany

We are committed to responding to your inquiries promptly and in accordance with applicable data protection laws.